Beautiful Quality, but Website Could Be More International-Friendly
"Jamie Kay is my daughter’s favourite brand, and I’ve always been very happy with the quality and beautiful designs. One thing I would really love to see improved is the website and international shopping experience. I live in Canada but have family in both New Zealand and Australia. When I change the country setting on the website to New Zealand or Australia, I’m automatically redirected back to the Canadian site, which means I can’t easily shop from Canada and have an order delivered to my family there. Previously, I was able to order through the New Zealand website from Canada and have my purchases sent to my mum’s address in New Zealand, so it’s disappointing that this no longer seems possible. On my most recent trip, I had to wait until I arrived in New Zealand to place my order, and it was stressful wondering whether it would arrive before I left. I absolutely love Jamie Kay and will continue shopping with them, but I really hope they can improve this part of the website so international customers can choose the country they want to shop in and send gifts or orders to family overseas more easily."
