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Shipping Information

What are the shipping costs?

New Zealand:

Free shipping over $50 (via courier 1 - 3 business days once dispatched) for all orders.

$8 shipping under $50 (via courier 1 - 3 business days once dispatched) for all orders.

Please allow extra days for delivery to rural addresses. 

Please note we do not ship to PO Boxes so please provide a physical address during checkout.

 

Australia:

Free shipping over $50 Standard NZ POST

Free Shipping over $200 DHL express 2 - 3 Business days 

$9.95 flat shipping rate for all orders under $50

$15 DHL express 2 - 3 Business days 

Delivery 5 - 10 working days for all orders NZ POST 

 

USA:

Free shipping over $150 NZ POST

Free Shipping over $250 DHL express 2 - 4 Business days 

$9.95 flat shipping rate for all orders under $150

$25 DHL express 2 - 4 Business days 

Delivery 10 working days for all orders NZ POST 

 

Worldwide:

Free shipping over $250 via NZ POST

$15.00 flat rate for all international orders NZ POST

Delivery 10 working days for all orders.

 

International deliveries:

For purchases outside of New Zealand you may be required to pay duty tax on your orders.

We do not offer refunds if you refuse the package due to customs charges. 

How long does it take for my order to be processed?

We aim to ship goods within 24 hours of receiving your order. Please note we ship orders on working days and weekend orders will be packed and dispatched the following Monday. However if we are having a store wide discount or a new season launch due to the large amount of orders we receive our processing times can be longer. We appreciate your patience while our team works hard to get the orders dispatched as fast as we can. Please double check your shipping address is correct as we can not be held responsible for un-delivered orders due to incorrect delivery details.

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