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FAQ

What is the fit of Jamie Kay garments?

All items are true to size based on an average sized child. If your child is 60% and above on the growth charts please size up. We have a size guide on each listing to help you make the correct decision for your child.

 

Do I have to pay any tax on my purchases?

For purchases outside of New Zealand you may be required to pay duty tax on your orders.

 

If I pre order an item and I order an in stock item, when will delivery be?

We will send your order in full once pre order item has arrived

Shipping Insurance

It is the responsibility of the purchaser to organise their own shipping insurance. We do not cover insurance, duty or taxes in the shipping component that is paid during checkout.

What are my payment options?

Visa and MasterCard via PayPal or Online Banking ASB 12-3191-0049598-00


What currency are your prices in?

All items are listed in New Zealand dollars. Here is an online currency converter if you need to convert prices to your local currency.

What if I enter an incorrect address by mistake?

If an order is delivered to an incorrect address and needs to be sent again, you will be charged for the additional delivery as well.

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