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Lodge a return

We want your returns process to be as seamless as possible so please follow the below instructions.

Please submit your return for approval using the below returns form.

If your item is faulty please ensure you include the appropriate photos when completing your form. 

Once your return is approved the items can be sent back to the Jamie Kay warehouse and the replacement/credit will be processed. Please make sure to include your invoice or your order number in your returns parcel.

Replacements will not be shipped until the original order items are returned to Jamie Kay.

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